Delivery

We will process your order within 48 hours upon confirmation of received of payment. Packages are generally dispatched within 5-7 working days after receipt of payment and are shipped via POSLAJU or other courier services with tracking and drop-off with required signature, we will provide you with a link to track your package online.

Shipping fees include handling and postage costs. GST will apply on postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.

Postage costs:

There will be a minimum postage cost on the first 500g package. If using POSLAJU, subsequence postage charges will be charged on every 250g exit 500g, below 2 kg. After 2kg, there will be subsequence postage charges on every 500g.

To make your postage cost valuable, it is advisable to maximize your orders to the maximum of every 250g or 500g subsequent weight.

IMPORTANT NOTE:

All delivery cost in this website is calculated based on domestic delivery within Malaysia only. International delivery will be charged according to the destinated country.

For more inquiry, please send us an email at ask@bukubuku.my